HELPDESK CUSTOMER SUPPORT jobs in WEST MIDLANDS, United Kingdom #2

excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA... policies and procedures. Ensure all records are maintained correctly to support compliance and audit requirements. Provide...

Liaising with internal and external contacts to ensure great customer service is delivered at all times. Ability to diagnose... our Maintenance Helpdesk to deliver a “best in class” reactive maintenance service Advise regarding Statutory requirements...

Our iwhub (centralised helpdesk) is an integral part of our thriving 'Responsive Maintenance' arm at Ian Williams... working as a Planner/Scheduler by providing excellent customer service internally and externally whilst optimising the...

opportunities, support and rewards that will take you further. If you’re looking to take an exciting new direction with your HSBC... country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent...

Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team... and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the...

, with a high level of customer service skills. As our FM Administrator, you will operate the FM helpdesk utilising the CAFM system... all supporting administration elements of the contract are maintained and completed to support contract delivery. Working in...

ideal candidate will have/be able to: Previous Helpdesk Experience (Telephone/Email/Face-to-Face Support) Hardware Setups... Support) to join their team, offering an excellent opportunity for professional growth and development within a Global...

Customer Support colleagues, Team Managers and Operations Managers. This is a 40-hour per week role. Shift pattern... communicating with various stakeholders? Do you thrive on delivering on set SLAs/KPIs? Do you want to provide the best customer...

and are presented in a clean and tidy manner. Provide support and guidance to all staff in each designated service area to support... and across all services to evidence capability. Develop and maintain a customer focused team. Ensure that any customer complaints...

success of the role. To support the IT Change & Configuration Management function to help reduce risk, improve.... Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support...

To provide technical and operational support and advice to the engineering team Resolving escalations from the Helpdesk and the... are always metProvide rapid and effective response to customer and helpdesk requirements Review RAMS (Risk Assessments and Method...

engineering team or customer facing technical helpdesk would be beneficial. Calibration and controls experience... within Powertrain Local Product Engineering (LPE) function providing engineering technical excellence and issue resolution support...

engineering team or customer facing technical helpdesk would be beneficial. Calibration and controls experience... within Powertrain Local Product Engineering (LPE) function providing engineering technical excellence and issue resolution support...

elements of the contract are maintained and completed to support contract delivery. Working in Custodial is an intensely... pressurised environment so you must also be confident in your ability to communicate effectively, with a high level of customer...

success of the role. To support the IT Change & Configuration Management function to help reduce risk, improve.... Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support...

will require you to perform IT support and installation services such as laptop & PC installs, basic network installation..., Microsoft 365 solutions and 1st-2nd line IT Support services. Essential Requirements: 2+ years’ experience providing 1st...

success of the role. To support the IT Change & Configuration Management function to help reduce risk, improve.... Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support...