HEAD OF ITSM SERVICE jobs in United Kingdom

Head of Service Delivery / Service Desk Manager Head of IT Service Delivery- (London/Manchester) A Leading... Investment Management business are looking to hire a Head of IT Service Delivery with experience in leading IT Service Management...

Harvey Nash

Head of IT Service Delivery Law Firm London - Hybrid We are recruiting on behalf of a global law firm requiring... a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities...

Totum Partners

Company Description Head of Support and Customer Experience £54k-£60k + potential 10% bonus, dependent upon... 2 years' service this will rise to 26 days, then 1 day with each year of service up to 5 years Holiday buying scheme...

Bloom Procurement Services

Head of Support and Customer Experience £54k-£60k + potential 10% bonus, dependent upon experience. Permanent... holidays and you can also buy up to 5 days, paid back over 12 months (Pro-rata), when you reach 2 years’ service this will rise...

Bloom Procurement Services

ITSM processes and develops our departmental tooling (Jira). For more information visit Role Summary The Head... areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network...

Marex

required to meet the customer demands and service levels. What you will be doing You will be responsible for the team’s day to day... and compliance adoption and adherence. Lead with integrity to support our merchants in service excellence. You will drive platform...

FIS

day-to-day life at Clarksons, visit us at Role Summary Working within the ServiceDesk and Service Delivery team, the... person in this role will require a high degree of service knowledge, technical support, and desktop service skills...

Clarksons

of service provision Management of the Company's preferred IT Service Management (ITSM) platform Ensure assets... intervention Work closely with the Head of Information and Cyber Security to ensure service processes are reflected in company...

Charles Stanley

across the rest of the Informa Group divisions. Reporting to the UK & EU Head of Onsite Support Services within the Service... under pressure Strong experience of the following technologies required: Service-Now or similar ITSM system Office 365...

Informa

, we are on the lookout for our next Sr. IT Service Desk Analyst based at our site in Hendon. Occasional travel to GAIL's retail... locations and Head Office is required. Every day is different at The Bread Factory, but here are some of the things...

The Bread Factory

a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following... Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience...

Lockheed Martin

responding to trouble tickets generated through the IT Service Management (ITSM) ticketing system; Assist timely allocation... of potential and actual service problems Experience of working within a customer support environment Broad and in-depth...

Enterpryze Consulting

Service Management (ITSM) ticketing system;- Assist timely allocation of resources and co-ordinates the response in the... resolution of incidents, in line with the current Service Level Agreement (SLA);- Support the day-to-day System Administration...

EMW

of excellent customer service and support to library users, including supporting the circulation of library stock (issue, discharge... the first staff member a library visitor engages with, and the delivery of excellent customer service is paramount. The...

University of Stirling

software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...

Freshworks

software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...

Freshworks

software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...

Freshworks