HEAD OF COMPLAINTS jobs in United Kingdom #7

customer service as all times -Deal with any travel problems, complaints or refunds as well as ticketing Senior business... or amadeus -Strong airfares knowledge -Must be able to train for 2 weeks in the head office , travel and accommodation...

to establish an excellent after-sales/maintenance response to all complaints/queries. Answer calls and e-mails from customers... accurate and concise records of all repairs, solutions and notes/comments Assist the Head of Customer Care to prepare...

discussion: Mitin Patel, Head of Property Operations via email, About Us: THE EXTRAORDINARY STORY OF SERENA’S VISION Growth... event of complaints and service-disconnect, you’ll personally manage complex cases and make sure learnings are embedded...

Group Conduct Officer Manager, who reports to the Group Head of Compliance. This role partners with our Schemes & Affinities... holder to: Assist the Group Head of Compliance or others as directed in the promotion of Group standards and values...

for the challenge? Let's get in touch What you'll be doing Working closely with the Global Head of Internal Audit..., customer satisfaction, complaints, and/or consideration of customer needs Knowledge of relevant European and UK regulations...

Head of Human Resources /People The Role: As part of our continued evolution, we have an exciting opportunity... for a Head of Human Resources / People to join the business on a full-time basis. This position is key to our future strategic...

jurisdictions in the UK, Europe and Middle East & Africa clusters (Business Cluster). This position will report to the Head of Cross... on ethics-related complaints, and working in partnership with Citi’s Compliance and independent investigation teams Working...

point for contract and supplier management service level agreement issues and complaints, ensuring effective and timely..., including the Head of Asset Investment and Delivery and the Director of Asset Strategy and Delivery on sensitive and complex...

and action plans. Report branch compliance performance and concerns to the Head of Compliance. Assist in crisis management... and assist with policy reviews. Provide guidance on complaints, incidents, accidents, and safeguardings. Mentor branch teams...

for maintaining updated company information. Compliance Assist in the administration of complaints including maintaining... complaints records, complaint reporting to Lloyd's / the Financial Ombudsman Service and preparation of complaint files to send...

compliance performance and concerns to the Head of Compliance. Assist in crisis management for high-risk branches. Maintain.... Provide guidance on complaints, incidents, accidents, and safeguardings. Mentor branch teams and conduct training sessions...

with a range of engagement techniques. The post holder will support the Complaints and Feedback Manager and Communications and Marketing.... For an informal discussion about the role, please email or call Holly Johnson, Head of Quality and Consumer Regulation...

providing a high-quality service for the customers. Reporting to the Head of Business, this role is offered on a full-time... customer satisfaction index scores are consistently high. Handling any customer complaints in an efficient and effective way...

with all other Belstaff Stores and with Head Office. Professionally handling customer complaints and issues To understand Belstaff’ s Global...

's housing landscape and address the chronic shortage of affordable housing in the UK head-on! With a fast-growing pipeline... to date with changes to schedule of rates costs and other variable factors Acting as point of contact for customer queries and complaints...

with all other Belstaff Stores and with Head Office. Professionally handling customer complaints and issues To understand Belstaff’ s Global...

sufficient levels of pathology stock and documentation for blood, urine etc. samples. Follow the complaints procedure for any... concerns raised in relation to residents, ensuring the relevant Head of Department and General Manager are informed...