ESCALATIONS MANAGER jobs in LONDON, United Kingdom #8

operational parameters and troubleshooting process for customer issues and escalations. - Advocate for customer needs to overcome...

Amazon

with your customers(s), while also learning from your peers. You will oversee and manage all customer escalations (as well as pre-empting...

Trainline

recommendations Lead on escalations from internal stakeholders Presenting and preparing internal documentation derived from key...

Corsearch

-impact brand-related incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety...

Support and Escalations to coordinate and develop processes for the flow of cases to the Global Escalation team. Work... together to develop strategies for reducing customer escalations related to service and training. Act as a senior escalation...

Trintech

structure that enables effective engagement and communication, including escalations to customer, supplier and Hometrack...

Houseful

to escalations and customer queries. Technical: Act as the interface between the customer and the technical organisation...

Michael Page

meetings, containing both internal staff and customers. · Manage escalations from change requesters, change analysts...

FIS

executives to develop a deep understanding of their teams' personas, whilst being a be a point of contact for escalations... workplace strategy You will be accountable for the management of the outsourced facilities manager and teams in the location...

Legal & General

understanding of their teams' personas, whilst being a be a point of contact for escalations, ensuring issues are actively tracked... for the management of the outsourced facilities manager and teams in the location, with a specific emphasis on the experiences...

Legal & General

. Role: The primary objective of this role is to support the Regional Content Manager and serve as the primary liaison... for all markets. Act as the main point of contact for market inquiries/ Operations Associates Specialists and issue escalations...

Hasbro

the team's objectives, reporting progress to internal and external stakeholders, managing high-profile escalations..., at least 5 years as a manager · Prior experience in customer success and retention roles, experience in a CSM role...

Varonis Systems

? We are looking for a hands on manager, who is ready to get stuck into coaching and developing a fantastic team filled with great potential... and disciplinaries when needed Drive team engagement in call plans Handle customer escalations and complaints Customer Engagement...

Sheridan Ward Recruitment

or cross-functional work projects that have meaningful impact under guidance from a manager. Design and execute policy... approaches from clear options to address challenges under some guidance from manager or senior team members and execute parts...

Career Moves

Who we are Hi, I’m Carl, Client Success Operations Manager at Mention Me and I’m hiring! Before I tell... escalations You’ll become a technical expert to support the Mention Me platform, which may cover a wide range of topics...

Mention Me

staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies..., shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been...

Patchwork Health

Serves as a senior Privacy and Responsible Data compliance risk manager for Independent Compliance Risk Management... of potential red flags or other client/transaction-related compliance escalations. Representing Citi on critical regulatory...

Citigroup