desktop support and perform other activities based on SOPs within agreed SLA’s Provide hardware / software / network problem... diagnosis / resolution via telephone/email/chat for customer’s end users Route tickets to internal 2nd and 3rd level IT support...
USTto join our friendly IT team based at our Peterborough office. The main purpose of the role is to provide 1st and 2nd line support for the... and email 1st/2nd line support, recording, fixing and escalating to third party hardware and software providers as necessary...
Carter Jonaswill be provided as necessary As an IT Apprentice, you'll be working closely with our 1st, 2nd, and 3rd line support teams Be the 1st...We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head...
Nationwide Platforms. We are looking for a Service Desk Analyst to join our team on a 6-month fixed-term contract to provide first-line support and ensure the smooth... to customers. Knowledge, Experience, and Skills: IT Support Experience: Strong experience in 1st/2nd Line IT Support. Customer...
The Crown EstateWorking (Head Office, West Bromwich) We are currently looking for an experienced Technical Analyst to join our Desktop... of a Disaster itself. Provide out of hours support for the Desktop Support Team as per rota. Ensuring Security procedures...
West Bromwich Building Society's internal business users and provide high quality desktop support. This is an office-based position so travel to Borehamwood... to be available immediately. The role and responsibilities: - As a Service Desk Analyst you will provide 1st Line Support, making the first...
Pertempsbeyond those of the Service Desk 1st Line Analyst and the remote capabilities of 2nd line Analysts, focusing primarily on the desktop.... You should also have: Previous experience in technical support. Microsoft Windows 10 Desktop and Office proficiency. Knowledge Management article...
Daisy Corporate Services