CX PERFORMANCE MANAGER jobs in United Kingdom #4

change, through the provision of proposals or price submissions as required. Review KPI's to monitor the performance... authority boundaries (specifically for charging initiatives and CX) Stay abreast of industry trends, emerging technologies...

to join our team as a Customer Experience Graduate. In this role, you will work closely with the CX Manager, with a particular focus... of all improvement actions, ensuring stakeholders are kept informed of progress, and actively participating in multiple monthly CX...

to join our team as a Customer Experience Graduate. In this role, you will work closely with the CX Manager, with a particular focus... of all improvement actions, ensuring stakeholders are kept informed of progress, and actively participating in multiple monthly CX...

maximum service availability and optimal performance across all CXone products. This involves offering support to various internal... troubleshooting for issues relating to NICE CX products and platforms. Interfaces with internal product teams to ensure the NOC...

and align with the CX team Design all new Digital Journeys regardless of their organisation Maintain a repository of journeys... that are not obvious and build recommendations that have a solid business case for success Work with the Digital Journey Manager...

and align with the CX team Design all new Digital Journeys regardless of their organisation Maintain a repository of journeys... that are not obvious and build recommendations that have a solid business case for success Work with the Digital Journey Manager...

and align with the CX team Design all new Digital Journeys regardless of their organisation Maintain a repository of journeys... that are not obvious and build recommendations that have a solid business case for success Work with the Digital Journey Manager...

and align with the CX team Design all new Digital Journeys regardless of their organisation Maintain a repository of journeys... that are not obvious and build recommendations that have a solid business case for success Work with the Digital Journey Manager...

dispatch of trains and ensure that performance records are maintained, identifying and reporting to your Manager incidents... at all times. To ensure that excellent train performance is maintained, passengers are kept well informed about the train service...

getting started. As a Principal Technical Product Manager for the Prime Video App Experience team (Web) you will help define.... You will look for opportunities to improve our CX quality and influence senior leadership and partner teams to get their buy-in...

about our customers. Under the guidance of the Customer Experience Insights Manager and other team members, you'll learn how to conduct... and key performance metrics into comprehensive reports and presentations, using our customer experience software platform...

resolve at root cause. Identifying and delivering resolution on trends through collaboration with the performance manager... that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems...

Job As Customer Journey Analyst, you will work with the Customer Experience and Journey Manager and the wider business in the creation... and support the implementation of fixes or improvements to journeys and work with the Customer Experience and Journey Manager...

a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... Manager, you will be responsible for providing customer-centered product vision and definition, building thought leadership in...

a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni... Manager, you will be responsible for providing customer-centered product vision and definition, building thought leadership in...

resolve at root cause. Identifying and delivering resolution on trends through collaboration with the performance manager... that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems...

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients.... We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey...