CUSTOMER SERVICE CASE MANAGEMENT jobs in HAMPSHIRE, United Kingdom #2

their career and focus on delivering exceptional customer service and query resolution for the customers of SWR Newstar. SWR... across our depot network to resolve customer queries. Meeting established goals for all metrics, including call and case quality...

. AMPA is a fully networked system utilising customer IT infrastructure allowing instant information exchange... around the Rational ClearCase configuration management tool. The AMPA programme consists of several individual projects...

content for multi-channel use including infographics, eBooks, social media graphics, case studies, service sheets, videos.... The Vendor Management team is responsible for building, growing and supporting the Product portfolio including the...

, including staff amendments and production of the necessary documentation, ensuring contractual requirements are met Management... metric reports and performance indicator information general queries from managers and staff relating to self-service...

and effective case management within our CRM. Supporting the generation and distribution of collections communications schedule... and across all levels. Strong time management skills to aid effective prioritisation of day-to-day task and meet key deadlines and service...

matters are set up on case management system and accounts system in line with clients' SLA. Checking incoming post - ensuring... and Sharefile. Uploading to client's case management systems. Dealing with all instructions to counsel and experts for lawyers...

proposition with the Business Development Manager, which may include ROI and contribution to the customer's business case... or Product Management experience preferred Strong technical expertise and familiarity with the software as a service business...

Customer focussed, with a strong sense of service delivery Organised, strong attention to detail and an ability to prioritise... – to contribute to supporting managers in developing their people management skills when dealing with staff issues. Identify training...

a high quality, comprehensive workflow management and organisational service to fee earners in the group and exceptional... client service. Key Responsibilities Client Relationship Management Manage the production of documents and check...

is appropriately filed in firms document management systems. Customer Service Attending team meetings Liaising with fee earners... and expectations into a responsive service. Key Responsibilities Client Relationship Management Liaise with Practice Assistants...

a high level of customer service at all times Collect room service/ breakfast cards Assist Night Management with fire... management, walks, Enhance fire procedures and able to react, in case of an emergency Act in accordance with all security...

Technician you will be a point of contact for Digital Support queries arriving via phone/email/form. Using a case management... and other tech products. You will have had experience in a busy customer facing role and be confident in performing general admin...

customer experience. They will focus especially on DCC, as a priority customer and gain intimate understanding of the customer... Accountabilities Own and drive the Arqiva vision and strategy for growth of the DCC solution Informed by customer strategy...

and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely.... Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members...

queries, delivering high quality and consistent service both internally and externally, within an acceptable timescale.... Through your work, you will provide the highest possible level of commitment and service consistent with the quality...

will be adept at using case management systems to maintain strong customer service, managing deadlines and building...

business operation and customer service delivery. Ensure that the interests of Hammerson, their guests and retailers are fully... management of the Security Team which is responsible for supporting and managing all centre operations during retailer trading...