CUSTOMER SERVICE AND TICKETING jobs in United Kingdom #4

support in SaaS business Familiar with ticketing systems - you will drive service desk success. Familiar with Jira Service...The Role: Vortexa is looking for a Customer Support Engineer for our growing Support team. You will be a passionate...

to customer inquiries via phone, email, live chat, or our ticketing system. Meet and exceed service targets established by the... business, ensuring exceptional customer satisfaction. Utilise our internal ticketing system to log and manage support...

technology quickly and contribute to a fast-paced technology team 2+ years of combined customer service and software experience... Working knowledge of Windows OS Strong written and verbal communication skills Strong interpersonal and customer service...

OVERVIEW Day to day you'll be maintaining Tech21’s exemplary customer service in providing tailored solutions... our ZenDesk ticketing system Ensure customer orders are being processed smoothly and raise any issues with the eCom team Review...

for handling calls, emails and monitoring alerts from all over the world to ensure continual, excellent customer service... of customer satisfaction. Respond to monitoring alerts from around the world in a timely manner using companies ticketing system...

Excellent customer service skills Previous experience of using IT Service Desk software to log issues/requests Previous... a Senior Service Desk Engineer at its Birmingham Campus. THE ROLE The post holder will be required to oversee the workloads...

loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier... that are raised by our clients through our service desk ticketing system, called Service Now. You will deal with the more specialised...

that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service... desk ticketing system, called Service Now. You will deal with the more specialised, complex and lengthy tickets that the...

: Previous experience in a customer service or help desk role. Proficient in troubleshooting technical issues related to council...We are seeking a Service Desk Advisor for a Local Authority Client based in North London. In this role...

What you will be doing Do you have a passion for customer service and Technology...? We are looking for someone to join our Service Desk team in our London office. You will be responding and providing triage for technical requests from the team...

Job Description: What you will be doing Do you have a passion for customer service and Technology...? We are looking for someone to join our Service Desk team in our London office. You will be responding and providing triage for technical requests from the team...

other imaging tool. · ITSM knowledge with handling Service request, incident. · Ticketing tool knowledge like ServiceNow, Remedy... users to set customer expectations around how their issue is being managed to resolution. · Curate and maintain knowledge...

with business areas and third parties Education/qualifications/experience Demonstrable customer service management experience... customer service trends Knowledge of how to communicate with a variety of different audiences An understanding...

while ensuring all calls are properly documented in the Service Desk system. Take ownership of customer service requests... and problems, providing regular updates on resolution progress. Uphold high standards of customer service and adhere to service...

improvement activities that will increase quality and service delivery efficiency. Manage the JIRA ticketing system, monitor... and deliver cross-training programs for Tier 2 and Tier 1 to enhance their HR knowledge and customer service skills. Stay...

About the Department The Assessment Service Desk, has grown over recent years and is in an exciting position... through a high level of customer satisfaction. The work we do has a direct impact on the experience of our students...

improvement activities that will increase quality and service delivery efficiency. Manage the JIRA ticketing system, monitor... and deliver cross-training programs for Tier 2 and Tier 1 to enhance their HR knowledge and customer service skills. Stay...