CUSTOMER RETENTION ADVISOR jobs in LONDON, United Kingdom #2

of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell...The Team & Role We are looking for a Customer Success Manager to help secure the long-term success of our customers...

, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce... advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account...

Become the customer's trusted advisor, and advocate inside of LogicMonitor Retention Identify possible issues inside..., on-boarding, adoption, retention, growth and advocacy - all done at scale utilising tool automation 1:many and 1:1 customer...

for a company valuation of $1.1B, but we're just getting started. Job Description This role is to support growth and customer... retention in Northern Europe and will be responsible for a portfolio of our strategic customers. The primary objective of the...

to participate and bring diversity of thought to Culture Amp. Your background could be in a customer-facing role at a SaaS company... such as Customer Success, Support, Account Management, or even first-hand experience in a HR, which would mean you are able to build...

of customers in EMEA and help them gain value from Ataccama, drive retention, adoption, and growth, as well as secure customer... High Customer Focused ONE Team Candid and Caring Challenging Fun We are open to a hybrid working setup. #LI...

within your customer base Establishing a trusted/strategic advisor relationship with customers and driving continued value of our products... innovation, increasing customer satisfaction, improving adoption, and owning retention Proven ability to develop executive...

relationships at most senior levels with assigned accounts becoming a trusted advisor. Proven experience driving customer retention... initiatives, achieving high retention rates and customer satisfaction (NPS). Strong communications skills (written & verbal) High...

Customer Success Managers (CSMs) connect our most strategic clients to Refinitiv's portfolio of quant and feed... solutions. The specialist plays a vital role in ensuring our customer's can unleash the full power of Refinitiv by discovering...

sits under the social creative solution division. The Role An experienced Senior Customer Success Manager and emerging... expectations. Cultivate strong, long-term relationships with clients, acting as a trusted advisor. Lead and collaborate effectively...

and executing a customer strategy critical for growth and retention, which requires relationship development across Customer... as well as executive sponsors, acting as a trusted advisor for accounts Accountable for Customer’s overall success with Mambu, including...

level of customer satisfaction, successful product use, and customer retention within the EMEA region. You will be the... and serve as a trusted Smartsheet advisor. Most importantly, you will drive the customer through their journey and focus...

of customer satisfaction, successful product use, and customer retention within the EMEA region. You will be the primary... contact for important customers, understand customer success criteria, address questions and serve as a trusted Smartsheet advisor...

whilst being responsible for technical escalations and serving as their trusted advisor. The Associate Technical Partner... business success which will ultimately be measured by partnership revenue retention goals. As Associate Technical Partner...

record of success in managing a multi-million dollar book of business and growing the existing customer base.... What you will do: Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction...

build those relationships and be their Trusted Advisor. Your Clients will expect superior bespoke Insurance programmes... skills to successfully build those relationships and be their Trusted Advisor. Our Client, a major name in Insurance...

have purchased and are implementing our products, the Technical Account Management (TAM) team takes ownership of the customer... relationship and becomes their advocate within NICE CX. The Technical Account Manager (TAM) begins to engage with the customer...