CUSTOMER GOVERNANCE AND COMPLAINTS jobs in United Kingdom #5

. To be responsible for dealing with formal complaints and resolving internal and external issues relating to customer service customer... and to deliver excellent customer service and present a professional image to staff, volunteers and customers at all times...

management and governance activities. To conduct compliance assessments, complaints assessments, information sharing... and use of personal data, undertake BRD assessments and contribute to the Cerberus process. Undertake complaints investigations...

we offer our clients: business transformation, deal services, finance function support, risk and governance, forensic and investigation... portfolio of cases. Conduct investigations into customer's affairs, i.e, asset position and identifying business distress...

principles of good project management and governance. Provide a high level of internal and external customer service including... taking ownership of stakeholder queries and issues/complaints and following these through to completion. Effectively manage...

principles of good project management and governance. Provide a high level of internal and external customer service including... taking ownership of stakeholder queries and issues/complaints and following these through to completion. Effectively manage...

governance issues. By way of example, we act for insurers and reinsurers on disputes concerning complex investment products... respect of an FCA section 166 skilled persons review and subsequent large-scale past business review, customer...

. Optimise the customer experience (improve customer satisfaction & reduce complaints), drive down customer & claims lifecycle... – identificatin and mitigation of operational and business risks Onging supplier due diligence Compliance with corporate governance...

of all business risks. Ensure verbal and written customer complaints and quality issues are brought to the attention of Serco Line... support on Wildcat aircraft and will require an understanding of the AESAS regulatory governance applicable in an operational...

for your business and putting them into action. With core strengths in Remediation & Review, Complaints Management and Outcome Testing... within, while keeping a sharp eye on their customer outcomes. We’ll help you succeed Leading organisations trust us because of the...

Lost, network risk, and customer complaints Ensure that all workers engaged on the projects / portfolio of projects... that all work is carried out to provide very high levels of Customer Service e.g. minimise Customer Interruptions & Customer Minutes...

& Customer Minutes Lost, network risk, and customer complaints Ensure that all workers engaged on the projects / portfolio... Ensure that all work is carried out to provide very high levels of Customer Service e.g. minimise Customer Interruptions...

, outsourcing, product governance, vulnerable customers, complaints, conflicts of interest etc.,). Provide ongoing people... business teams to manage their regulatory compliance and conduct related risks (including the delivery of good customer...

obligations and effectively manage their regulatory compliance and conduct related risks (including the delivery of good customer..., as well as overarching compliance requirements, such as Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable...

manage their regulatory compliance and conduct related risks (including the delivery of good customer outcomes). Key... compliance requirements, such as Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers...

requirements, such as Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints... and effectively manage their regulatory compliance and conduct related risks (including the delivery of good customer outcomes). Key...

(but not limited to) responsible gaming, AML, customer complaints, regulatory proceedings, and marketing content. Maintain awareness... governance procedures. Deputize for the Head of Compliance in internal and external meetings and projects as required. Lead...

obligations and effectively manage their regulatory compliance and conduct related risks (including the delivery of good customer..., as well as overarching compliance requirements, such as Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable...