CUSTOMER EXPERIENCE LEADER jobs in SMETHWICK WEST MIDLANDS, United Kingdom

Customer Services Operations Manager Location: Hybrid - West Bromwich Salary circa £40,000 per annum plus benefits... Recruitment for this role is subject to bid award Serco is one of the leading public sector providers of customer services...

required. Skills and Experience Required: Previous experience in frontline customer service experience with an understanding...Senior Customer Advocate Salary: £30,000 per annum Hours: Full time - 35 hours Contract: Permanent Location...

! What you bring: Previous experience in a similar role, with knowledge of cleaning solutions and their uses is desirable..., but not essential- our great training will ensure you are fully trained in all areas of health and safety! Excellent customer service...

West Brom are looking to recruit a Mortgage Support Quality Officer working within the Mortgage Support area of Customer... with a focus on measuring the fairness of customer outcomes. You will complete quality assurance assessments to measure...

are followed to provide effective customer service. Key Responsibilities: You will support the PAM/IAM Service including... require prioritising requests as appropriate to business needs. Skills and Experience Required: Proven leadership...

. Responsible for the creation and maintenance of procedures and system documentation. Provide effective and positive customer... unhappy customers into satisfied customers. Drive and maintain Role based access. The skills and experience...

Compliance Policy & Advice Manager Salary: £55,000 - £60,000 per annum (dependent on experience) Hours: Full time... regulatory timeline updates to the Executive and the Board. Skills and Experience Required: A minimum of 5 years retail...

skills Have experience in Customer Service Effective communication at all levels, verbally and in writing Self-motivation... and experience, in a varying and fast-paced working environment. This includes day to day delivery, client expectations, KPIs...

and design of training programmes Experience within the Customer Service industry Excellent written and verbal communication... to join us and uphold our high standards of customer service. In short, we need people to be there for our customers when they're...

customer experience Seeing challenges as opportunities for continuous improvement to drive operational excellence Analysing.... We’ve got an exciting opportunity for you to join us as an assistant store manager. Find your place as a leader at Starbucks...

relationships and take our customer experience to a new level. Here at CCF the customer is at the heart... call, we're a market leader so we're well known and want to reconnect with those that we haven't spoken to in...

teams and is a natural leader. We can offer you a flexible role working across a range of transformational projects in the... and incept the agreed projects. Ensuring customer and business impacts of proposed changes and solutions are understood...

, providing the best possible customer care for 2024 and the vision beyond. With your optical experience and solid knowledge... family and sick leave! Always celebrating success! Experience level: Optical and managerial experience is essential...

Project Manager - IT / technical Salary: £50,000 to £60,000 per annum (dependent on experience) Hours: 35 hours... during each stage of the change lifecycle, with mitigation plans in place to safeguard operational and customer impacts. Key...