COMPLAINTS OFFICER jobs in GREATER LONDON, United Kingdom #8

· Handles requests promptly · Respects opinions and deals appropriately with complaints · Works to improve the performance...

with the public, and you will be visiting residents in their homes to assess their complaints as well as commercial... of investigating noise and nuisance complaints and taking appropriate follow up action, preferably on a shift work basis with recent...

feedback and complaints professionally at all times. A commitment to taking personal responsibility for sharing information...

Advert Job Title - Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role... sits within our Independent Person for Complaints (IPC) service) Contract – Associate Hours -Variable...

and communications to the business as required. Complaint Handling Manage complaints received direct from receipt to resolution...-ordinate and prepare regulatory complaints returns (e.g. Lloyd’s eligible complainant return and FCA RMAR). Review proposed...

Summary of Role To resolve complaints made to the firm according to the Financial Conduct Authority’s (FCA) Dispute... Resolution regulations to ensure all complaints handled receive the fairest outcome. Key Responsibilities & Duties Complaint...

. To administer and process all high-level queries and to prioritise complaints that haven't been logged into our complaint system...

with reactive complaints work and will vary between specialities such as air quality, contaminated land, planning applications... grasp of relevant environmental protection legislation, typical work includes noise and nuisance complaints. The initial...

for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries, complaints... charge enquiries from residents and internal staff Work with your managers to answer escalated customer complaints Work...

for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries, complaints... charge enquiries from residents and internal staff Work with your managers to answer escalated customer complaints Work...

and to occasionally assist the exploratory enquiries of the Business Improvement & Complaints Team (BACT) with stage 2 escalated complaint...

with customers. Ensure all works are completed and all complaints and requests are actioned effectively to deliver value for money...

support to the MSVC Quality Officer in gathering data, creating reports and following up on actions. The purpose of this role... will be to ensure reports, forms, complaints and process documents are correctly completed by the MSVC Teams...

's service plan and monitor and report on team performance against the plan. Ensure that service requests including complaints..., leadership, and direction in relation to complex investigations, acting as the Senior Investigating Officer as appropriate...

or complaints involving personal data. Input to new projects by conducting privacy impact assessments, data protection impact... assessments and providing initial advice with input from relevant project team members and the Data Protection Officer. Review...

business in relation to PD handling, data subject access requests and other requests for information or complaints involving... and providing initial advice with input from relevant project team members and the Data Protection Officer. Review and update...

. Manages 7 Pensions staff. Lead officer responsible for the administration of the Local Government Pension Scheme, including... satisfactory solution in response to the most complicated and contentious client complaints. Knowledge of pensions related cross...