COMPLAINTS AND QUALITY MANAGER jobs in UNITED KINGDOM, United Kingdom

Manager to join our exciting new complaints service. The Complaints Manager role is to ensure compliance with policies... and regulations whilst fostering a culture of continuous improvement. How you'll do it As a Complaints Manager, you will be the...

Notting Hill Genesis

Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! The... Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies...

Birkbeck, University of London

Can you help resolve student problems? Come and lead Birkbeck's Student Complaints, Conduct and Appeals team! The... Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies...

Birkbeck, University of London

for a Client Care Manager to join our team in Liverpool. Within this role you will lead, drive & motivate a team of 7 junior... complaints analysts to meet KPIS/SLAS and ensuring responses to all Ombudsman complaints & accurate records are maintained...

Slater and Gordon

of quality issues associated with complaints Supporting audits for outsourced processes (remote or onsite audits) and support...Complaint Evaluator Associate Manager KeyMed (Medical & Industrial Equipment) Ltd. (OKM) | Corporate...

Olympus

alongside them to provide quality services that are responsive and effective. Committed to acting with openness, honesty... of our diverse communities. The Role: As the leader overseeing complaints across various sectors such as housing, social care...

Royal Borough of Kensington and Chelsea

alongside them to provide quality services that are responsive and effective. Committed to acting with openness, honesty... of our diverse communities. The Role: As the leader overseeing complaints across various sectors such as housing, social care...

NHS

. Our services focus on Academic Quality, Student Data & Records, Careers & Entrepreneurship, Advice & Guidance, Complaints & Conduct.... About the role Student Complaints, Conduct and Funding has an exciting opportunity for a high-performing professional...

University of Sussex

suppliers to drive cases toward settlement, considering service quality, cost, and timelines. ✨Quality Workmanship: Produce... high-quality work aligned with internal processes and guidelines. 🔍Authority Levels Adherence: Operate within approved...

Davies Group

quality standards are maintained. Support the creation of case files for the Housing Ombudsman. Ensure the complaints... their use of the complaints database. Ensure the housing teams meet the targets for the complaints process and that the quality...

Akton Recruitment

Health Professional Complaints Lead you will report into the Customer Experience Manager and be the primary clinical voice... within the Customer Experience team, providing clinical insight, analysis, input and leadership within complaints, regulatory...

Serco

acknowledgement and investigation of complaints received and for providing high quality responses to all different complaint types.... Reporting directly into the to the Customer Experience Manager directly and works alongside Health Professional Complaints Leads...

Serco

and responding to statutory and complex complaints; checking compliance with recording processes and the quality of the...Compliance and Complaints Team Leader Fixed Term, 12 months Full Time, 37 hours per week Up to £38,722 per annum...

Essex County Council

) Working hours: 37.5; Monday- Friday 09:00-17:00 Qasim Ahmed (Group Customer Service and Resolution Manager) is on the hunt... for a ‘Complaints Resolution Handler’ to come and join his well-established team within this hybrid role. In this role...

Lookers

Complaints Executive Salary - Up to £24000 dependent on experience Permanent FT 35 hours per week Hybrid - Home... & Kent Hubs ​As one of our Complaints Executives at Saga Insurance, you will be responsible for managing and resolving...

Saga

quality standards are maintained. Support the creation of case files for the Housing Ombudsman. Ensure the complaints... their use of the complaints database. Ensure the housing teams meet the targets for the complaints process and that the quality...

Akton Recruitment

Complaints Review Officer ** We are seeking an experienced Complaints Review Officer to work on behalf of a Local... authority based in Central London. About The Role: Responsible to the Customer Relations Manager who reports to the Head...

Spencer Clarke Group