COMPLAINTS AND PATIENT FEEDBACK jobs in UNITED KINGDOM, United Kingdom #2

, efficiently in full through to completion to deliver the right drug, to the right patient, at the right time. Adhere to set...-based enquiries in the Quality system as per SOP (excursion of stock, complaints, non-conformances etc). Develop...

assessment, diagnosis and where indicated post diagnostic support. The team work with the patient and their families/carers... with verbal and written up to date information on the services offered by the Trust, how to express their views, complaints...

and to adequate standards as stated in the contract specification Proactively address customer enquiries/complaints, resolve... issues and obtain customer feedback. Highlight any resource, training, and compliance and equipment issues to Fibre...

Experience managing clinical teams and working with clinicians Managing patient feedback, including complaints Budget... patient centric care, participating in the entire pathway for patients from pre-admission, surgery, and post-operative...

Experience managing clinical teams and working with clinicians Managing patient feedback, including complaints Budget... highest quality patient centric care, participating in the entire pathway for patients from pre-admission, surgery, and post...

such as Serious Breaches and Product Complaints. Set up and maintain Trial Master File(s) Prepare, perform and follow up on on-site...) to assess patient recruitment and compliance with trial procedures and the quality and timelines of the data collection...

satisfaction results, complaints and immediate feedback. Work with the Centre Manager and other peers towards understanding the... root cause. Use insights from the Net Promoter System and patient feedback by any other means to continually drive...

Managers to instigate a PIP Investigate any complaints and provide details to the AOO. Establish facts with the engineer.... Assist AOO's with audits as requested, reporting back relevant feedback. Ensure all communications and briefings are read...

to instigate a PIP Investigate any complaints and provide details to the AOO. Establish facts with the engineer concerned...'s with audits as requested, reporting back relevant feedback. Ensure all communications and briefings are read and understood...

instance requiring special action The ability to handle complaints and difficult situations in a patient, calm... and effective way handling the most complex customer complaints or enquiries Provide customer feedback to the Customer Service...

with appropriate teams to ensure quick and efficient resolution. Keep records of complaints, feedback, and service requests... and initiatives. Provide labour support to ad-hoc out of hours events. Proactively seek tenant feedback and suggestions...

, training, sickness and any other absence Support with resolving and manage complaints and patient feedback in line with Spire... management and leadership of the in-patient services team including recruitment, induction, mandatory training, identification...

retrospective assessments of patient eligibility of Continuing Healthcare To review Care Plans and feedback any concerns... Healthcare with resolution of complaints, appeals and disputes Working with members of the team to investigate the causes...

activities. Complaints and Information governance issues should be immediately responded to and prioritised with preventative... under supervision, recognising the importance of feedback and of development plans for our staff. Managing day to day of the Nurse...

. Addresses all patient complaints. Holds staff accountable for conformity to customer service policy and patient satisfaction... expectations and providing feedback. Supports staff growth and development. Assesses the educational and experience needs...

complaints, feedback and managing expectations Essential 4.8 Ability to work well under pressure during peak times Essential... approach to receive feedback and a willingness to seek support or further understanding Essential 5.4 Ability to be patient...

and able to multi-task Essential 4.7 Effective at handling complaints, feedback and managing expectations Essential... to be patient and calm under pressure Essential 5.3 Positive approach to receive feedback and a willingness to seek support...