to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via... well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). Maintain and keep...
Arbor Educationof coaching, 1-1's mid and year end reviews and personal improvement and development plans. Targets/Service Levels - Plan... with the leadership team on setting and analysing advisor performance, giving feedback, and placing support in place to improve...
Penguin Booksand quality delivery of coaching, 1-1’s mid and year end reviews and personal improvement and development plans. Targets/Service... Analysis – to work with the leadership team on setting and analysing advisor performance, giving feedback, and placing support...
Penguin Books: £23,000 - £25,000 per annum Days role, Monday - Friday 9 am-5:30 pm Permanent position 22 days holiday rising 1 day per year (up to 25... : Managing customer complaints and queries across several internal and external communication channels Prioritise and action own...
of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress... as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement...
The Solution Automotive