COMPLAINT LEAD jobs in United Kingdom

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary... bodies and challenge decisions when necessary. Compile complaint data for regulatory reporting and identify areas...

Merje

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary... bodies and challenge decisions when necessary. Compile complaint data for regulatory reporting and identify areas...

Merje

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary... bodies and challenge decisions when necessary. Compile complaint data for regulatory reporting and identify areas...

Merje

& Distribution Lead will be in charge of managing the GxP quality processes, with a focus on GDP, in the running of the site... processing of the activities. Other duties might be assigned to the Complaints & Distribution Lead in order to assist the...

Recordati

Health Professional Complaints Lead you will report into the Customer Experience Manager and be the primary clinical voice... with clinical insight and knowledge in your specialist disability assessment area. Lead on investigations prompted by clinical...

Serco

are kept informed and corrective actions are delivered in line with agreed timelines. Lead on investigating and responding... complaint responses Experience in undertaking complex and multifaceted investigations. Experience working in councils...

Vox Network Consultants

and tactical focus, whilst driving the performance of multiple teams. To be successful the role holder will need to coach and lead... based on-site. You will be accountable for process adherence and customer outcome performance, playing the lead role in...

The Very Group

and tactical focus, whilst driving the performance of multiple teams. To be successful the role holder will need to coach and lead... based on-site. You will be accountable for process adherence and customer outcome performance, playing the lead role in...

The Very Group

Our client is in search of experienced Senior Complaint Officers to adeptly manage and resolve Stage 2 complaints... to a customer-first approach. Key Responsibilities - Senior Complaint Officer Conduct comprehensive investigations into escalated...

Hartley Resourcing

. Purpose: As the Customer Service Manager, your primary purpose is to lead and manage the travel complaints department... and within the business. Tasks Description: Lead, motivate, and inspire the department to deliver exceptional customer experience...

AXA

. Purpose: As the Customer Service Manager, your primary purpose is to lead and manage the travel complaints department... and within the business. Tasks Description: Lead, motivate, and inspire the department to deliver exceptional customer experience...

AXA

while minimising complaints. This entails proactive complaint handling, maintaining comprehensive records, ensuring regulatory... procedures and escalation protocols Ability to work collaboratively with various stakeholders and lead supplier meetings...

Direct Line Group

of Sutton Coldfield. We are now looking for an experienced, Part-Time Complaints Handler / Lead to support us in addressing... objective of the Complains Handler / Lead is to ensure that all complaints and compliments received by SCGP are effectively...

eRecruitSmart

. About You You will have experience working within a complaint's environment and in report and letter writing. Why Riverside? One Housing is part... you will: Lead on the Coordination and facilitation of Housing Ombudsman engagement, preparation of referral packs, determinations...

Riverside

and ensure residents are kept informed and corrective actions are delivered in line with agreed timelines. Lead on investigating... and professional complaint responses Experience in undertaking complex and multifaceted investigations. Experience working in...

Pertemps

for a Client Care Manager to join our team in Liverpool. Within this role you will lead, drive & motivate a team of 7 junior.... Directly communicate with customers to resolve Senior escalation complaints. Lead, develop & coach the Client Care Team in...

Slater and Gordon

. We are now looking for an experienced, Part-Time Complaints Handler / Lead to support us in addressing and learning from our patients’ complaints... / Lead is to ensure that all complaints and compliments received by SCGP are effectively managed, monitored and recorded. In...

eRecruitSmart