COMPLAINT INVESTIGATIONS MANAGER jobs in United Kingdom

Complaints - logging onto system and issuing / investigating complaints. The role will be reporting to the Technical & Quality Assurance Manager....

Rail Gourmet UK Ltd

Report Writing – quality complaints and investigation reports. Manage communication with clients by telephone and written and copies of all correspondence...

STM Group

Supporting the area with investigations, grievance meetings and formal performance meetings. Ensuring a great customer journey and resolving complaints and...

Ladbrokes Coral Group

Following up investigation outcomes. Responding to complaints and concerns raised through the PALS service or by operational services....

Westminster Kingsway College

Customer Complaints Management. Follow up with manufacturers to ensure full investigation and response on complaints received....

ARYZTA Careers

Investigate housing complaints in private rented properties. For an informal discussion about the post please ring Housing Enforcement Manager, Dulal Ahmed, on...

Thurrock Council

This may include compliance, aggregated learning, audit, risk management and complaints as well as serious incident investigation....

NELFT NHS Foundation Trust

Investigation of all company complaints and serving as the final point of contact for escalated complaints. Investigation of data breaches and working with the...

Cameron James

Investigation and rectification of hot & cold air conditioning complaints. Complete water treatment tasks in accordance with L8 utilising the water treatment...

Maxwell Stephens Ltd

Resolution of complaints. Achieve service outcomes and outputs, and personal appraisal targets, as agreed with your line manager....

Brampton Training and Consultancy

A common sense approach to complaint investigation and resolution. Quality Manager spec. We’re currently recruiting for a Quality Manager to join a busy office...

Axis Europe

To ensure that all CBS users are aware of current legislation and that all animal-based research activities are fully complaint....

Agenda Life Sciences

Act as the point of contact and lead co-ordinator for escalation of customers complaints, service delivery/complaints or investigations....

L&Q

Ethics and Compliance, which is responsible for standards and policy-setting, complaints and allegations, investigations, and remediation....

PwC

Investigation and resolution of complaints with CMO's. They are currently seeking a Senior Quality Manager to lead their Product Compliance group....

ProClinical

Assist in complaints, advice and all risk areas of the business. Taking ownership and responsibility for issues/queries or complaints and see them through to a...

IDEX Consulting

Ensure any issues or complaints guest may have during their stay are passed onto relevant departments for investigation and action plan....

Q Apartments

procedures, complaints investigations Supporting Customer Care and Complaints Manager in training and briefings. Maintaining... and Complaints Manager on 01962 846424 An exciting opportunity to join the Children's Services Department This is an exciting...

Shared Services Partnership

to the Customer Feedback Manager, you will be working within a thinking environment with the freedom to act on behalf of the... Complaint Panel, and the Housing Ombudsman Service. Key Responsibilities; To provide guidance in relation to complaints...

to the Customer Feedback Manager, you will be working within a thinking environment with the freedom to act on behalf of the... Complaint Panel, and the Housing Ombudsman Service. Key Responsibilities; To provide guidance in relation to complaints...

Randstad

to the Customer Feedback Manager, you will be working within a thinking environment with the freedom to act on behalf of the... Complaint Panel, and the Housing Ombudsman Service. Key Responsibilities; To provide guidance in relation to complaints...

Randstad

rejections are logged in the appropriate format. Drive customer complaint investigations and root cause analysis... will be directly accountable to the Customer Compliance Manager for the efficient management of these activities according to the...

Manager and be responsible for investigating and responding to complaints. Role responsibilities: Conducting impartial... investigations into received complaints Contact and work through business managers and supervisors across the business when...

Randstad

Manager and be responsible for investigating and responding to complaints. Role responsibilities: Conducting impartial... investigations into received complaints Contact and work through business managers and supervisors across the business when...

investigating and resolving complaints Provide feedback to the Manager with regards to agent errors, complaint outcomes and any...; making fair and reasonable decisions about whether to uphold the complaint; and then communicating those decisions...

and resolving complaints Provide feedback to the Manager with regards to agent errors, complaint outcomes and any trends identified...; making fair and reasonable decisions about whether to uphold the complaint; and then communicating those decisions...

Lloyd Recruitment

errors, complaint outcomes and any trends identified, so that the Manager can address with the department and report... complaint; and then communicating those decisions to consumers and brokers. Applying all applicable regulatory requirements...

Lloyd Recruitment

investigations as per their individual format and timelines Main Duties and Tasks: · To collate consumer complaint data... · Escalate anomalies or serious Foreign Bodies directly to technical manager in a timely manner · Answer all retailer...

investigations as per their individual format and timelines Main Duties and Tasks: · To collate consumer complaint data... · Escalate anomalies or serious Foreign Bodies directly to technical manager in a timely manner · Answer all retailer...

Quest Employment

final stage of the council's complaint procedure; supporting and assisting the Complaints and Customer Manager in...Do you have excellent complaint resolution skills, attention to detail, can think on your feet with first rate...

final stage of the council's complaint procedure; supporting and assisting the Complaints and Customer Manager in...Do you have excellent complaint resolution skills, attention to detail, can think on your feet with first rate...

Zoon Link

feedback to the Manager with regards to agent errors, complaint outcomes and any trends identified, so that the Manager can... and reasonable decisions about whether to uphold the complaint; and then communicating those decisions to consumers and brokers Key...

Close Brothers Group

improvements processes and performance Role Accountabilities: Manage customer expectations Organise and prioritise complaint... investigations whilst achieving KPIs and standards of the role Handle complex issues and objections Identify and document root...

UK Mail

Currently refcruitung for a Complaints Investigator for a Local Authority in NW London. The hiring manager is ideally... - Previous experience in undertaking complex investigations. - Working with departments to drive forward service improvements...

Reed