straight away or logging the details on their IT Support System and assigning it to the 2nd/3rd line team. Such is the nature...: – Responding to all IT Support requests, via phone, face to face, email and their support ticket system Providing 1st line fixes...
Grassroots Recruitment. Job Description As a 2nd Line Engineer, you will have responsibility for providing 2nd line technical support to internal Colleagues in the... for all Colleagues via phone, email, remote capability or face-to-face, undertaking in-depth diagnosis, escalating to 3rd Line support...
Together