business, working closely with the Service Desk, and other technical teams, resolving IT related incidents, requests... in line with SLAs whilst maintaining a high degree of customer service Provide 1st and 2nd Line support...
TogetherSupporting 1st Line support / Service Desk in busy periods Set-up new hardware such as PCs, Laptops, iPhones and iPads. General...The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk...
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