3RD LINE MANAGED SERVICES jobs in LONDON, United Kingdom #2

line with Service Level Agreements (SLA) Escalate issues to 3rd line support as required, either to EMEA 3rd line...Company Description Colliers is a leading commercial real estate services company, providing a full range of services...

you'd be involved all levels of support from 1st to 3rd Line, along with project support and migrations.Key ResponsibilitiesProvide 1 st... , 2 nd and 3 rd line technical support for hardware and software issues.Be a point of escalation for support deskRoot...

improvements. Work closely with 3rd Party Providers transitioning services and solutions into the BAU environment ensuring... Objectives: Deliver IT Technical Space Services in line with agreed service levels. Ensure all IT Technical Space...

Product Development Operations. The Operations Lead will partner with key internal stakeholders including 3rd party... and individual projects are managed effectively. Areas of Responsibility Establish timelines and manage projects to meet key...

Our Company State Street Corporation (NYSE: STT) is the world's leading provider of financial services... workplace. In order for Global Technology Services (GTS) to manage and oversee its multiple commitments to improving the...

replacement services; specific asks of current 3rd party supplier. Planning: Finalise and agree exit plan with 3rd party... services to in-house teams or a replacement supplier on expiry of the Service Agreement. The Exit Manager will work closely...

services reactive tickets issued for each building in your portfolio. To ensure the reactive tickets are managed within the... Ensure budgets for small works are closely managed and each project is delivered in line with the assigned project and time...

and physical hardware support. To provide 2nd and 3rd line support at the required service levels for all IT enterprise solutions... that are within this portfolio in line with the infrastructure services technical support strategy. Responsible for enterprise backup and monitoring...

to deliver meaningful business outcomes for our internal customers. You will be providing 2nd and 3rd line support across the... environment The ideal candidate will have a proven track record of working in fiancial services and come from a customer facing...

's for the outsourced contractors (Cleaning & Hard Services) Finance Ensure budgets for small works are closely managed... Management Take full ownership for the management and execution of the soft and hard services reactive tickets issued...

This is an Operational role where responsibilities span the build, deployment and support of SIEM services for Managed Hosting, Private Cloud... improvements. Delivery of 3rd line technical support during core hours and via on-call rota (24x7) for Security Incident Response...

incident tickets. Escalate issues to 3rd line support as and when necessary either EMEA 3rd line or external service providers... managed by 2nd line. 85% of incidents resolved within OLA. 90% of incidents resolved within SLA. 90% of incidents...

locations. The IT department consists of approximately 90 colleagues plus 3rd parties responsible for a range of services... of the Chapter and its engineers d. Day to day hierarchical line management of the colleagues in the IT Workplace Services...

locations. The IT department consists of approximately 90 colleagues plus 3rd parties responsible for a range of services... of the Chapter and its engineers d. Day to day hierarchical line management of the colleagues in the IT Workplace Services...