2ND LINE TECHNICAL SUPPORT jobs in LONDON, United Kingdom #6

management). You must have previous experience with 1st or 2nd line support processes such as service/front desk.... You will support the day-to-day operational workload across our core Service Management processes (Incident, Change, Problem, Risk...

within a windows server environment, the successful candidate will be responsible for the 1st & 2nd line support and will work in... close alignment with all users and the rest of the technical team. As well as supporting the users, this role will also include...

of KRIs and for highlighting emerging risk in conjunction with 2nd and 3rd line risk functions within LCH. Role... Client Management: Internal / External Build strong relationship with 2nd Line Risk function. Build and maintain...

the department’s strategy and roadmap Ensure strong relationship is built with both 2nd line (ORM) and 3rd line (Audit... internationally is accurate and timely Work with 2nd line to populate the risk system accurately for IT Ensure FFIEC is thoroughly...

resilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties..., high-risk scenarios plans following results of tests aligned with the global framework. 4- Coordination: Support...

resilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties..., high-risk scenarios plans following results of tests aligned with the global framework. 4- Coordination: Support...

. You will provide customer focused 1st & 2nd line support as part of a team aiming to resolve issues at first point... of contact or escalate to 3rd Line. Skills, knowledge and experience Experience of working in ICT departments with working knowledge...

is placed within the Technology, Service Desk team with the primary objectives to provide 1st and 2nd line technical support... we offer. As the Service Desk team is the first point of contact for all Technology related queries, it is imperative that the support...

role is to provide regional compensation, pension and benefit subject matter expertise and support to the global rewards... and reviewing the alignment of internal practices through detailed gap analyses. Provide technical rewards expertise (e.g...

to support a range of student facing applications; working closely with Service Desk and 2nd line colleagues to ensure the smooth... and Business Change & IT Governance. The Enterprise Applications team, where this role is positioned, provides support for the key...

Management tools. Analyse and resolve 2nd/3rd line support while working with other support workgroups (Infrastructure... Taylor InsureTech is looking for a Global IT Desktop Support/ Service Delivery Analyst to provide timely and efficient 2nd...

and Engineering stakeholders to prioritise and integrate new features. Work with 2nd line colleagues to ensure there is correct... calendar of CRM campaigns, in line with business objectives and strategy. Build and execute end-to-end individual marketing...

standards of craftsmanship and quality, in line with the company objectives and standards. This includes activities... products. - Assisting development in the Technical department for example providing assistance, feedback and advice during CAD...

for the close scrutiny of key risk indicators and for highlighting emerging risk in conjunction with 2nd and 3rd line risk... and middleware/SEF communities. Build strong relationship with 2nd Line Risk function. Escalation point for issues in the...

the fraud monitoring systems. You will work with the 2nd line risk teams to ensure models, rulesets and strategies... leads the 1st line of defence for fraud risk, including ownership of the fraud strategy across all products and channels...

to: Reviewing the calculations supporting the annual and monthly reporting metrics, and the weekly solvency updates The 2nd line... cycle of line 2 review work, within areas of responsibility To provide line 2 support to the relevant first line business...

and three days in the office Working hours: 35 hours per week Skills you need: English & Japanese, 2nd line technical support... training) Global User Support Act as 2nd/3rd line support for IT infrastructure related enquiries and incidents. Escalate...