Responsibilities: Provide essential support services by managing tickets across 1st and 2nd line support. Utilize expertise in... to ensure timely resolution of technical issues. Utilize ServiceNow to track and manage support requests efficiently...
Talent InternationalFreshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team... council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line...
Critical Project Resourcingfor the work of the ICT support staff. § 2nd/3rd line support. § Enforcing and monitoring in line with school policies... technical advice, training, and support to staff to enable them to make effective use of systems. § Day to day management...
turn IT on1st and 2nd line IT Support for all colleagues regardless of location (Remote and Onsite) Work closely with all IT... transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions...
Methods Business and Digital Technologysector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Providing 1st and 2nd line..., and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe...
Methods Business and Digital Technology