Responsibilities: Provide essential support services by managing tickets across 1st and 2nd line support. Utilize expertise in... to ensure timely resolution of technical issues. Utilize ServiceNow to track and manage support requests efficiently...
Talent Internationaland resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions...Infrastructure Support Engineer Permanent Salary: Up to £45k DOE Location: Central London(twice per week in the...
RullionFreshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team... council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line...
Critical Project Resourcing. Provide 2nd and 3rd Line IT support (including MS Windows, Citrix Receiver, MS Office, line-of-business and limited-scope... - Liverpool Street, London Role - Trade Floor Support Role for a bank based in Liverpool Street. Very technical in nature...
GCS Recruitment Specialistsfor the work of the ICT support staff. § 2nd/3rd line support. § Enforcing and monitoring in line with school policies... technical advice, training, and support to staff to enable them to make effective use of systems. § Day to day management...
turn IT on1st and 2nd line IT Support for all colleagues regardless of location (Remote and Onsite) Work closely with all IT... transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions...
Methods Business and Digital Technology