escalated support tickets within SysAid to 2nd line support, Infrastructure and external referrals. Working within given SLA..., Colchester Accountable to: IT Service Desk Manager Salary £22,000 Activities / Main Duties: 1st line support answering up...
Spicerhaartescalated support tickets within SysAid to 2nd line support, Infrastructure and external referrals. Working within given SLA..., Colchester Accountable to: IT Service Desk Manager Salary £22,000 Activities / Main Duties: 1st line support answering up...
Haart, all within the agreed SLAs. What your day-to-day might look like: + Taking charge of 2nd line application support, ensuring.... About you: + Approximately 5+ years of demonstrated experience managing core business applications and a 2nd line support team in small...
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