2ND LINE SERVICE DESK jobs in LONDON, United Kingdom #2

of Advisor, EMEA Service Centre Solutions, is to provide high (2nd level), specialized, advanced advice and support to our Juice... part of the EMEA Service Centre Solutions team to deliver exceptional Partner Support specializing in 2nd level...

Job Description Job purpose To be the first point of contact via the Service Desk or phone for all ICT enquiries.... You will provide customer focused 1st & 2nd line support as part of a team aiming to resolve issues at first point...

latest advancements in the IT industry. Your Next Challenge: 1St Line /2nd Line for troubleshooting of user hardware... around the world. Manage and resolve Service Desk tickets following procedures and adhere to SLAs. Provide event support...

is also required. Your responsibilities will include, but are not limited to: Running the service desk and resolving 1st-2nd line support calls and ensuring...Network Manager We are a leading managed IT service provider in the education sector. We require a Network Manager...

of sites within the CTS array of clients and dealing with their 1st – 2nd Line Issues. To be the 1st Escalation Point.../a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable...

and maintain documents and procedures Update Service Desk system tickets (Jira), ensuring timely updates, escalation... and resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions...

to support a range of student facing applications; working closely with Service Desk and 2nd line colleagues to ensure the smooth... will work with colleagues across I&T on areas such as: application support and development end user support via a service desk...

Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the... health checks Produce reporting on Service Desk statistics as necessary Carry out preliminary analysis on Power BI related...

Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary... Freshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team...

and requests from both the Global Service Desk and self-service portal. Building strong relationships with end-users, including... VIPs and senior management, is crucial, along with providing 1st and 2nd line support at tech bars and overseeing new hire...

This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate... fix service desk tickets & resolution. Prioritise helpdesk tickets and monitor service desk SLAs User administration...

Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills... 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position...

A leading Asset Manager with a global presence are currently looking to for a 1st/2nd line Support Engineer. These..., portfolio management, marketing, and more. Key Responsibilities: Deliver prompt and effective 1st/2nd line support to users...

service desk support. Technical skills & experience will include 1st & 2nd line BAU user support around: Windows 10 Office... their career. As a confident 1st & 2nd line IT Support Analyst you will have previous experience of deskside support and remote...

. We are looking for an experienced IT Support Engineer to work exclusively with one of our London clients. Ideally you will have 2nd line IT support... sites, providing 1st and 2nd line support. Responsible for BAU support cases relating to starters & leavers, which may...

and supported to the highest standards. This is the perfect role to progress in time into a 2nd Line Engineer, the company offers...% of the time you'll be working from home. Role Responsibilities: Answering support requests via the IT service desk...

candidate desires. Role & Responsibilities Supporting 1st/ 2nd and 3rd line help desk support tickets surrounding D365F... & Qualifications Experience supporting Dynamics AX2012 or D365FO. Ability to support system issues to 2nd line level. Broad Supply...