2ND LINE SERVICE DESK jobs in ENGLAND, United Kingdom #8

. As the EUC Engineer, you will work as part of a team and be responsible for: Delivering outstanding 2nd Line EUC Technical... keeping the customer updated, Supporting the Service Desk and colleagues to develop, implement and improve technical support...

. Technical fault finding and incident management Support IT colleagues with resolving a mixture of 2nd and 3rd line tickets... support across to various Business Units on telephony and contact centre infrastructure, involving escalations from Service...

experience working on a 1st or 2nd line service desk. Strong knowledge of Microsoft & Mac operating systems, and Office 365... the service desk to investigate and resolve first line technical issues and service requests for our Dunelm colleagues...

about industry changes, ensures that you provide exceptional service and maintain high standards for all products under your care..., including car sharing Free company bus service to and from Leicester city centre and other areas 25% staff discount...

Helpdesk Engineer Leeds/Hybrid £20,000 - £26,000 Day-to-Day Duties: Performing to a 1st/2nd Line standard When working... from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing...

Within this role you will act as a key person for escalation of technical queries from the service desk and will assist in resolving... and procedures Providing 2nd line support resolution of Infrastructure incidents and tickets Addressing user problems...

parking on-site, including car sharing Free company bus service to and from Leicester city centre and other areas 25% staff... discount on most Next products - either in our stores or delivered directly to your desk National and local discounts on goods...

of the recruitment process and in-line with keeping children safe in education we will conduct social media checks... on candidates that are shortlisted. Closing date 2nd July Interview date 15th & 16th July About us At DN Colleges Group...

. You will have and maintain a strong subject knowledge and ideally some practical experience. Closing date: 2nd July Interview date: 15th... & 16th July As part of the recruitment process and in-line with keeping children safe in education we will conduct social...

professionally and efficiently. Escalate unresolved issues to 2nd Line IT support, the dealing desk and manage issues to their full... and consistent high quality service that presents a professional and positive image of CMC Markets Take all reasonable steps...

and efficiently. Working in our IT Support team within the service desk you will be responsible for taking calls from colleagues... you will have the opportunity to work in our higher technical areas, 2nd line support and hardware provisioning. This will include...

issues, working cross-functionally to ensure solutions align with business needs. Keep the Service Desk system up...-to-date, ensuring timely updates, escalation, and resolution of assigned tickets. Serve as an escalation point for 1st and 2nd line...

and how you can best support remote workers. You may have already worked as a Desktop Engineer / Service Desk Engineer but now seek... Main Responsibilities Working as one of our Desktop Engineers, your responsibilities will be: Providing 1st and 2nd line support...

an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24×7 customer support... leaves. Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day...

to guide any decisions in line with the legal requirements and within Next guidelines. About you As a team player... car sharing Free company bus service to and from Leicester city centre and other areas 25% staff discount...

for providing 1st line/ 2nd line IT support, covering the UK, Ireland and Nordic region. This includes supporting the local UK... IT equipment - desk setups, printers, access points etc. What are we looking for in you? Bachelors degree in IT...

array of clients and dealing with their 1st – 2nd Line Issues. To be the 1st Escalation Point for all technical issues... holidays. . Requirements Two or more years’ experience managing Enterprise level Network infrastructures/a Service Desk...