2ND LINE CLOUD SUPPORT jobs in LONDON, United Kingdom #2

array of clients and dealing with their 1st – 2nd Line Issues. To be the 1st Escalation Point for all technical issues... the Harrow area, to facilitate clients visits to support the ongoing running of their school's network...

beyond those of the Service Desk 1st Line Analyst and the remote capabilities of 2nd line Analysts, focusing primarily on the desktop... and resolution for incidents within the desk-side queue. You'll use your technical expertise to deliver on-site technical support...

which includes 1st and 2nd line engineers, alongside managing the day to day operations of the IT service desk function... a team of IT service engineers, covering 1st and 2nd line Carrying out one to ones, appraisals, setting and monitoring...

to provide 1st and 2nd line support to their client base. Please note – this role is based in Central London (London Bridge... Engineer with 1st/2nd Line MSP experience that is looking to broaden their skills and further their career in unified...

procedures and standards & ensuring technical standards are met (code/peer reviews). Provision of 2nd line support to production... Design, develop, test and implement custom solutions in line with business requirements. Use modern development techniques...

Desk Engineer to provide 1st and 2nd line support to their client base. Please note – this role is based in Central..., motivated Service Desk Engineer with 1st/2nd Line MSP experience that is looking to broaden their skills and further...

, providing subject matter expertise, engineering resource for on-going project work, as well as BAU and 2nd/3rd line support... Responsibilities Provide 2nd/3rd line support and perform BAU tasks on supported applications/services. Configuration, maintenance...

of SRE to strategize and implement scalable solutions. Work closely with the Platform team, feature teams and, 2nd line... support and other stakeholders to ensure a good level of service is provided for our customers and embed SRE practices. Key...

and physical hardware support. To provide 2nd and 3rd line support at the required service levels for all IT enterprise solutions... that are within this portfolio in line with the infrastructure services technical support strategy. Responsible for enterprise backup and monitoring...