1ST LINE SERVICE DESK jobs in LONDON, United Kingdom #3

Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary... Freshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team...

and requests from both the Global Service Desk and self-service portal. Building strong relationships with end-users, including... VIPs and senior management, is crucial, along with providing 1st and 2nd line support at tech bars and overseeing new hire...

, the primary focus of the role is to be responsible for 1st line IT support for barristers and staff. Some of the work may..., peripherals and printer / photocopiers. Maintain user accounts across multiple service platforms, dealing with all IT queries in...

This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate... fix service desk tickets & resolution. Prioritise helpdesk tickets and monitor service desk SLAs User administration...

sites, providing 1st and 2nd line support. Responsible for BAU support cases relating to starters & leavers, which may... times, the service will be provided by our IT Service Desk. The engineer will be the first point of contact for inbound...

candidate desires. Role & Responsibilities Supporting 1st/ 2nd and 3rd line help desk support tickets surrounding D365F... implementation projects. Working closely with customers to provide excellent customer service and support. Skills...

system in a timely, efficient manner Respond to calls escalated by the 1st line service desk in a timely, efficient manner... position Standard hours 9.30am to 5.30pm Requirements for the IT Specialist: Provide IT Desk side support to firm...

a timely, efficient manner Respond to calls escalated by the 1st line service desk in a timely, efficient manner... position Standard hours 9.30am to 5.30pm Requirements for the IT Specialist: Provide IT Desk side support to firm personnel...

to join their team on a permanent basis. The role will see you supporting on a range of 1st and 2nd line duties to ensure the smooth... of working with service desk ticketing systems, managing faults under SLA for windows software and applications. Having...

in operating within a Service Desk environment and team, supporting users remotely, and managing tickets through... skills and be well presented. A strong focus on service delivery and customer satisfaction Lastly, good attention to detail...

Permanent 1st Line Support Analyst Agency Reference Number: J78046 Venn Group is currently working with a healthcare... provider to recruit a 1st Line Support Analyst to act as the first and central point of contact for users. This is an excellent...

to resolve service desk tickets Plan, prepare and deliver project requirements Provide Audit and compliance information... as requested Manage other ad-hoc tasks as and when requested by Management Manage service desk requests to ensure SLA...

resolutions i.e. Fix/replace/upgrade hardware when relevant in support of the AV & VC facilities 1st /2nd line repairs... with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected...