1ST LINE CUSTOMER SERVICE jobs in SOUTH EAST ENGLAND, United Kingdom #2

and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating... of technical support issues Providing expertise to support the Planning and development of IT Supporting 1st line teams Update...

Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers..., support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working...

Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers..., support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working...

Investigo's major client based in Surrey is seeking an experience 1st / 2nd line suppoer engineer to join an existing... inremediating vulnerabilities within a Microsoft environment: Scanning tools such as Nessus or Qualys. 2 years+ of 1st line...

within our escalation process, supporting 1st line team members, and ensuring timely resolution of escalated tickets. Requirements... Line expert, you will provide technical support to end users and clients remotely. Your role involves working...

to follow standard troubleshooting methodology with patience and empathy and be a point of escalation to our 1st Line Support... to our 1st Line Support Technicians. This role will work closely with our customers, keeping them informed of incident progress...

We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point... technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st line team...

alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer’s issues... from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support...

client wherever required. To provide advice and instruction to the 1st Line Support Desk team, or to the other members... As a 2nd Line Field Engineer, the purpose of this role is to deliver comprehensive ICT deskside support across various...

high customer satisfaction. The 1st Line Technician will: · Be an Initial Response: Act as the first point... our work. The Role Join our dynamic team as a 1st Line Technical Support Analyst where you will be the first point...

candidate must be a team player willing to go that extra mile in line with the customer and business needs. Our client.... Duties include 1st line support for diagnosing problems and issues Liaising with networks to troubleshoot and diagnose...

CUSTOMER EXPERIENCE SPECIALIST START DATE - 1ST JULY 2024 Location - Dunton, Essex, SS15 Onsite Training - Fully... Do you understand the need and have a passion for providing first-class Customer Service? Do you like owning and resolving customers...

outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer...-award Where? Join our Service Delivery Team You will be responsible for: · Managing a team of approx. 8 (1st – 3rd...

are looking for a Service Desk Analyst for a company based in Colchester Town. Service Desk Analyst Job Role 1st line support answering up... of best practices and competence in line with current guidelines. Embraces change Excellent customer service skills Flexible approach...

high customer satisfaction. The 1st Line Technician will: · Be an Initial Response: Act as the first point... our work. The Role Join our dynamic team as a 1st Line Technical Support Analyst where you will be the first point...

Service Desk Support Engineer to assist our Technical 1st Line support team within the ICT department, to deliver a customer... to a range of senior people with differing technical abilities. You will be working with our supportive & proactive 1st line Technical...

telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible... remuneration provided) Essential 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment...