1ST LINE CUSTOMER SERVICE jobs in LONDON, United Kingdom #2

Description Purpose The successful candidate will work as part of the 2nd line Service Delivery team to ensure... (1st line) for incoming calls Troubleshoot and take ownership of tickets following Incident Management and Request...

Mishcon de Reya

required for this role "servicedesk" or "service desk" or helpdesk, 1st line, IT support, IT engineer, Important ServiceDesk analyst... resolution of incidents and service requests in line with agreed service agreements, ensuring minimal disruption / loss...

Matchtech Group

is to provide 1st line support for the firm, as part of the Service Support Team. The team currently comprises 5 engineers... Service Desk, with a keen focus on customer service and prompt response times. Log, update and close all calls received in...

BDB Pitmans

, motivated Service Desk Engineer with 1st/2nd Line MSP experience that is looking to broaden their skills and further... and networks provider that delivers market leading solutions to mid-market customer are looking for a personable, friendly Service...

Ashdown Group

Engineer / Service Desk Analyst / IT Technician will include: Provide 1st line technical support to end users. Log... resolving first line and / or second line IT support tickets is required for a multi-award winning Managed Service Provider...

AWD online

primary objectives to provide 1st and 2nd line technical support for all departmental IT applications, business services..., and general customer service are excellent. In addition to excellent customer service skills, solid, extensive all-round technical...

LMAX Group

is placed within the Technology, Service Desk team with the primary objectives to provide 1st and 2nd line technical support... provided by the role holder, and general customer service are excellent. In addition to excellent customer service skills...

LMAX Group

about the role: As a Grounds Maintenance Operative, you will provide an effective, responsive and pro-active customer focused... Gardening service that is of a consistently high standard . Some of the key results for the role include: Carrying out...

Peabody

that the Customer Service Support and Operational Relationships, Service Assurance and Transition, ITSM processes and the 24 x... 7 1st line Operational Response are operating effectively – as they are supplied through a complex matrix...

Mastercard

1st and 2nd line IT Support for all colleagues regardless of location (Remote and Onsite) Work closely with all IT... related incidents and requests Provide customer training Demonstrate excellent customer service Managing the various tasks...

Methods Business and Digital Technology

Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support... the service provided to the customer and the business KEY RESPONSIBILITIES In this role, you will be responsible...

MUFG Investor Services

sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Providing 1st and 2nd line... Provide customer training Demonstrate excellent customer service Managing the various tasks involved in CMA leaver...

Methods Business and Digital Technology

Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and resolution...-to-day tasks? Providing 1st and 2nd line support for all IT products and services. Proactively taking ownership...

SThree

? Would you like to work for a cutting edge leader in Financial Services and Data? Do you have excellent communication and customer service... skills? If so this could be the role for you... Role IT Support Engineer aka Desktop Support, 1st / 2nd Line Support, IT...

performance through excellent customer service. You will work within a team of engineers to improve and maintain, productivity... opportunities for system improvement and enhancement Delivery against the key performance indicators and benchmarks 1st line 'out...

FastTrack

Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to Corporate... service provided to the customer and the business KEY RESPONSIBILITIES In this role, you will be responsible for KYC...

MUFG Investor Services

days of holiday entitlement (excluding bank holidays). For every year you complete a full years’ service by April 1st...At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in...

Direct Line Group