1ST AND 2ND LINE jobs in UNITED KINGDOM, United Kingdom #8

to end-users via SCCM/CM Assess and resolve a range of 1st line 2nd line queries within the business. Escalate issues to IT... team leader and 3rd line team within the organisations internal IT teams and work with them to ensure the user receives...

Strategy. Sitting within the 2nd Line of defence, you’ll lead and support the business, managing risk and compliance.... The role will work collaboratively with 1st Line Cyber Teams to ensure Business Assurance plans are known and the...

Job Purpose: To provide a 1st and 2nd line support to users, alongside taking responsibility for allocated tasks... line user support. Responsibilities: Provide a high quality 1st and 2nd line support service , resolving issues in...

Skills and Experience Very good English communication skills. MSP experience Great customer service skills. 1st, 2nd... & 3rd line IT helpdesk support. Strong knowledge of the Microsoft Office suite. Self-motivated, well organised...

and 2nd line technical support service to 15,000 users across hospital sites for all IT hardware, complex clinical.... What you will do: Responsible to the Desktop Team Leader and the Digital Services Support Manager, the role is to provide a comprehensive 1st...

Description Purpose The successful candidate will work as part of the 2nd line Service Delivery team to ensure... (1st line) for incoming calls Troubleshoot and take ownership of tickets following Incident Management and Request...

for users. 1st line and 2nd line / Desktop Support Provide IT training when required Help deliver and manage projects through...

running of the IT Support team (including 1st, 2nd, and 3rd line support) being on hand to deal with any escalated issues... & Experience Demonstrable line and performance management experience, with the ability to inspire a team Proven hands-on 1st...

with the University of Edinburgh was ranked 1st in Scotland and 3rd in the UK for quality and breadth of research (based upon... Good University Guide 2023, our Chemical Engineering is the 6th in the UK (the 2nd in Scotland), Aeronautical...

. A Desktop Service Analyst provides 1st and 2nd line support functions to a large group of diverse IT environments, leading...

will provide both 1st and 2nd line technical support for 3,000 FT staff globally. In addition to support work, there...

, while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines. Key... a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st...

opportunity, please apply with your most up-to-date CV! Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line... Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support...

Operations team Booking in and confirming customer deliveries 1st and 2nd line phone answering Creating and sending quotes...

point of contact in resolving 1st and 2nd line support calls Ensure users are informed of progress at agreed intervals...

to end-users via SCCM/CM Assess and resolve a range of 1st line 2nd line queries within the business. Escalate issues to IT... team leader and 3rd line team within the organisations internal IT teams and work with them to ensure the user receives...

and following these up to completion. Experience Experience in an SLA driven, ticketed Service Desk or 1st / 2nd Line role...: Here’s what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in...