in line with SLAs whilst maintaining a high degree of customer service Provide 1st and 2nd Line support.... Job Description As a 2nd Line Engineer, you will have responsibility for providing 2nd line technical support to internal Colleagues in the...
TogetherSupporting 1st Line support / Service Desk in busy periods Set-up new hardware such as PCs, Laptops, iPhones and iPads. General... is a busy, dynamic, fast paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd...
Citationof ICT Service Desk Engineer? Responsible for the resolution of 1st line and 2nd line support tickets through to completion...
Jobwise